Fachai 68 Privacy Policy – Personal Data Protection for Malaysian Players

Fachai 68 ("we", "the platform") is the data controller responsible for all personal data collected through our platform. We understand that your trust is the most valuable thing you place in us, and we do not take that responsibility lightly.

We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), which sets out key principles governing the collection, use, processing, and storage of personal data. fachai 68 complies with all seven principles prescribed under the PDPA — the General Principle, Notice and Choice Principle, Disclosure Principle, Security Principle, Retention Principle, Data Integrity Principle, Access Principle, and Limited Use Principle.

Fachai 68 has appointed a Data Protection Officer responsible for overseeing compliance with our privacy policy, handling privacy-related queries and complaints, and ensuring our data handling practices remain up to date with current Malaysian legal requirements.

Fachai 68 collects your personal data through various touchpoints — during account registration, while using the platform, during financial transactions, and through interactions with our support team. Below are the categories of data we collect along with the reasons for collection:

The personal data we collect is used exclusively for legitimate and necessary purposes in operating the Fachai 68 platform and fulfilling our legal obligations. We do not use your data for unrelated purposes without your prior consent.

• Account Management: Creating, maintaining, and securing your fachai 68 account — including identity verification (KYC), password resets, and two-factor authentication (2FA).
• Transaction Processing: Deposits and withdrawals in MYR are processed securely and accurately via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX.
• Platform Security: Detecting and preventing fraud, money laundering, multi-account abuse, and other cybersecurity threats that could harm players or the platform.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate assistance, in line with our commitment to player well-being.
• Service Communications: Sending you important account notifications, transaction confirmations, terms updates, and security alerts that you need to be aware of.
• Marketing (with consent): Sending you information about fachai 68 promotions, bonuses, and exclusive offers — only if you have opted in to receive marketing communications.
• Analytics & Improvement: Analysing platform usage patterns in aggregate (not at an individual level) to improve user experience, platform performance, and game offerings.
• Legal Compliance: Fulfilling legal obligations under the PDPA 2010, Anti-Money Laundering Act 2001, and directives from relevant Malaysian regulatory bodies.

Fachai 68 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited circumstances where we need to share your data with certain parties to operate our platform or fulfil our legal obligations:

• Payment Providers: The payment gateways we use (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, FPX) receive the data necessary to process your MYR transactions. These providers are subject to their own privacy policies and security standards.
• Game Software Provider: Slot and game providers such as PG Soft, Pragmatic Play, and Habanero may receive non-personally identifiable session IDs for game technical purposes only.
• Cloud Services & Infrastructure: Cloud service providers that host and process our platform data — all bound by strict data processing agreements with fachai 68.
• Law Enforcement Agencies: Fachai 68 will disclose personal data to the Royal Malaysia Police (PDRM), Bank Negara Malaysia, or other relevant agencies when required by court order or applicable Malaysian law.
• NO to Third-Party Marketing: fachai 68 has never and will never share your personal data with other companies for their own marketing or advertising purposes.

Fachai 68 continuously invests in industry-grade cybersecurity infrastructure to ensure your personal data is always protected against unauthorised access, loss, or destruction. Our security approach is multi-layered and comprehensive.

• 256-bit SSL/TLS Encryption: All communication between your browser/app and Fachai 68 servers is encrypted using TLS 1.3 with AES-256 encryption — the highest standard in the cybersecurity industry.
• Two-Factor Authentication (2FA): We encourage all players to enable 2FA for added protection when logging in. Withdrawals exceeding RM1,000 require additional verification.
• Data Segregation: Player funds are held in accounts separate from the company's operational accounts. Personal data records are likewise stored in systems isolated from game data.
• Internal Access Controls: Only Fachai 68 staff who require access to specific data to perform their authorised duties are permitted to access it — following the principle of least privilege access.
• Regular Security Audits: Fachai 68's systems undergo penetration testing and security audits conducted by independent third parties at least twice a year.
• Incident Response Procedures: fachai 68 has clear procedures in place for handling data breaches. Should a breach occur that affects players, we will notify them within 72 hours.

Fachai 68 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required under Malaysian law. Once the retention period expires, data will be securely and irreversibly deleted.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and fachai 68's own policies, you hold the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Fachai 68 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

• Essential Cookies (Required): Login session cookies, security tokens, and transaction verification cookies. These cannot be disabled as they are essential to core fachai 68 platform functions such as secure login and RM deposit processing.
• Preference Cookies: Saving your preferences such as language, display theme, and game settings so you do not have to reconfigure them each time you log in.
• Analytics Cookies: This helps us understand how players use the platform — which pages are visited most, time spent, and exit points. Data is used in aggregate form only and is not used to identify individuals.
• Managing Cookies: You can manage or delete cookies through your browser settings. However, disabling necessary cookies may affect the functionality of your Fachai 68 platform.

Fachai 68 takes the protection of minors extremely seriously. Our platform is strictly for individuals aged 18 and above, with no exceptions. We do not knowingly collect personal data from anyone under the age of 18.

Fachai 68 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, technological developments, or applicable Malaysian law. We are committed to keeping players informed of any significant changes.

• The "Updated" date at the top of this page will be revised whenever an amendment is made.
• Significant amendments will be communicated via in-platform notifications and/or email to your registered address at least 7 days before taking effect.
• Continued use of the Fachai 68 platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, you may contact fachai 68's Data Protection Officer through the following channels: